We had a cluster of trees fall over on our home and Josh and his crew came to access the situation to know what equipment was needed and returned when he said he would on a rainy damp day. They made sure they secured the tree trunks so as they cut the weight of the trees did not rest on the roof. They spent hours working on the removal and we had absolutely no roof damage. I don't know how they did it. We plan to call to have limbs trimmed so we don't have new issues this season. I highly recommend!